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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Really straight forward process

Everything was so easy, from the application through to the dashboard and ongoing communication - really user friendly, best provider I've used! Reviewed on: 6th April 2023

Excellent service

They were very quick and professional everything was easily accessible and the process easy to follow , their app is excellent setting out everything and very easy to navigate , would definitely recommend them Reviewed on: 6th April 2023

Great no fuss company

Great staff with excellent telephone skills with a simple and straight forward application form Reviewed on: 6th April 2023

Super company

I recomend thst Bank for everone who lost hope, very Quick answer and money one hour after apply. Easy and fast contact. I love them Reviewed on: 6th April 2023

Easy quick and simple

The whole process was quick and simple. Compared to other lenders, was very easy with reasonable interest rates Reviewed on: 6th April 2023

Very easy to apply

Very easy to apply, competitive rates, never had a problem. Reviewed on: 6th April 2023

There for you

I have been with my bank 37 years and work full time as a nurse….my bank when needed have continued to decline any help….Zopa have twice.. with amazing customer service…very grateful Reviewed on: 6th April 2023

Quick and easy loan process

Great experience taking out a loan from start to finish. No problems what so ever. Reviewed on: 6th April 2023

Personal loan

To me Zopa is the best person loan provider Reviewed on: 6th April 2023

Great lending company!

Application experience was fast, easy and straightforward. Quick decision in minutes with one of the best rates in town. Money was transferred immediately after all checks were carried out. Easy online access to manage account. Have had no issues whatsoever throughout my experience with Zopa. Reviewed on: 6th April 2023

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