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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

I’ve had a few loans from Zopa, Everytime they make...

I’ve had a few loans from Zopa, Everytime they make the experience as easy as possible and with the app I’m able to follow my payments with ease. I would really recommend Reviewed on: 10th April 2025

Personal loan, good rates quick response!

Personal loan, good rates quick response! I need the money towards a car and it is my second loan with zopa, super helpful and very efficient. Would def recommend Reviewed on: 10th April 2025

Zopa has good customer service and they respond to q...

Zopa has good customer service and they respond to queries quickly Reviewed on: 10th April 2025

Got scammed on the Internet,and they were very helpf...

Got scammed on the Internet,and they were very helpful and quick to refund my money. Reviewed on: 10th April 2025

Always quick decision and prompt money advances

Always quick decision and prompt money advances Reviewed on: 10th April 2025

Quick and prompt, excellent communication, held my h...

Quick and prompt, excellent communication, held my hand all the way Reviewed on: 10th April 2025

Fantastic products and service...

I have a credit card loan and car finance with zopa and the customer service and products are excellent. Reviewed on: 10th April 2025

Brilliant

Allways good lets me know if funds runnin out Reviewed on: 10th April 2025

Excellent ser

I cannot fault the service you have provided Reviewed on: 10th April 2025

Zopa highly recommended

Loan was cheaper than rivals and processed quickly. Reviewed on: 10th April 2025

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