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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

ZOPA EXPERIENCE

First time I tried Zopa, I applied for a loan,did it all on-line. It was simple and straight forward to apply. There was no problem and very helpful indeed. My experience with zopa are/were professional, helpful etc... Reviewed on: 10th April 2025

Easy to navigate app with all sections clearly laid...

Easy to navigate app with all sections clearly laid out. Gave me confidence starting out my saving plan after having finished my loan with Zopa recently. Reviewed on: 9th April 2025

Had a card with them fell in to difficulty was fine...

Had a card with them fell in to difficulty was fine with it all good card Reviewed on: 9th April 2025

Very easy to apply and a very quick decision top rat...

Very easy to apply and a very quick decision top rated service Reviewed on: 9th April 2025

Zopa provides great customer service, friendly usabl...

Zopa provides great customer service, friendly usable app with great loan rates. Reviewed on: 9th April 2025

Great service and card, always up to date

Great service and card, always up to date Reviewed on: 9th April 2025

Easy and quick.

Easy, quick and not a rip off. Good rates and no hassle Reviewed on: 9th April 2025

Took out a personal loan for a car.

Took out a personal loan for a car. Much cheaper than the interest if taking out the finance from the dealership. Easy to arrange, great customer service. Reviewed on: 9th April 2025

Excellent Loan Company

Quick, efficient, professional and helpful Reviewed on: 9th April 2025

No effort, excellent service.

No effort, excellent service. They keep in touch for any help, very supportive Reviewed on: 9th April 2025

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