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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

First class service...

Friendly Agent answered queries in a respectful timely manner Reviewed on: 4th April 2025

Great card services are all good and always helpful...

Great card services are all good and always helpful Reviewed on: 4th April 2025

Easy to apply for loan.

Easy to apply for loan. Staff really helpful and all sorted really quickly Reviewed on: 4th April 2025

Decent rates of interest and easy access to money if...

Decent rates of interest and easy access to money if you want to withdraw ( it arrives in your account instantly) Reviewed on: 4th April 2025

Helpful and friendly service

Helpful friendly service, applyong for a loan was not stressful and they were so helpful. Kept in touch all the way through the process and when I was accepted they contacted me by phone to tell me when I could expect the money in my account. Would definitely recommend to my friends and family. Reviewed on: 4th April 2025

Quick easy and affordable.

Quick easy and affordable. Friendly and helpful staff Reviewed on: 4th April 2025

Easy to apply, quickly responded and so easy to use...

Easy to apply, quickly responded and so easy to use online or in store, well recommended Reviewed on: 4th April 2025

Always helpful

Let me move payment dates easily Reviewed on: 4th April 2025

Had a loan very good rates and all on app to keep u...

Had a loan very good rates and all on app to keep u up to date Reviewed on: 4th April 2025

Quick response to application - the offer was made a...

Quick response to application - the offer was made accepted & money transferred promptly Reviewed on: 4th April 2025

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