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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Ease decision same day

So easy to do online loan therethe same day Reviewed on: 3rd March 2025

Great Experience

Fast and efficient very easy process and definitely a great website Reviewed on: 3rd March 2025

Great company

Quick, easy, excellent service, hassle free. Reviewed on: 3rd March 2025

No problems at all!

No problems at all! Very easy! Only problem is trying to initially get through on the phone lines Reviewed on: 3rd March 2025

Would recommend

I would recommend, easy to apply for a loan, you an view you loan online. Make extra payments or pay your loan of early Reviewed on: 3rd March 2025

Zopa all the way 5*

I have been with Zopa for years and I would use anyone else, they are quick clear and helpful when communicating with me and extremely helpful when I recently had a problem with making a payment Reviewed on: 3rd March 2025

Easy to work through each stage

It was very easy to complete and I felt like I had the right support. Everything looks nice too so that makes the experience nicer Reviewed on: 3rd March 2025

So easy to deal with.

So easy to deal with.Smooth and effortless.Top class rates too. Reviewed on: 3rd March 2025

Best Personal Loan Provider

On boarding was an easy experience, and the app makes it easy to see your balance and repayments. Communication over the phone also readily available Reviewed on: 3rd March 2025

Easy to apply and straightforward

Easy to apply and straightforward Reviewed on: 3rd March 2025

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