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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Top service

Great service does what it says on the tin Reviewed on: 4th March 2025

Good rates and quick turnaround in approval

Good rates and quick turnaround in approval Reviewed on: 4th March 2025

Applied for a loan and was received same day.

Applied for a loan and was received same day. Very easy application process Reviewed on: 4th March 2025

Good rates quick checks and fast borrowing

Good rates quick checks and fast borrowing Reviewed on: 4th March 2025

quick easy and secure.

quick easy and secure. money transferred quickly and process of paying off extra easy to do. Reviewed on: 4th March 2025

I love the premise that your money gets to work for...

I love the premise that your money gets to work for you whilst helping someone else. The interest rates are comparable and not excessive just because they can be. I also was pleasantly surprised at their new bank account offering and top tip to save the loan payment when the loan finishes. You've managed without the money for so many years, why not let it work for you instead for a holiday or to pay off a lump sum off your mortgage. Reviewed on: 4th March 2025

Very good custozmer service

Very good customer service will recommend to others Reviewed on: 4th March 2025

Very helpful team happy with my loan

Very helpful team happy with my loan Reviewed on: 4th March 2025

Zopa gave me a really good deal for a loan that I ca...

Zopa gave me a really good deal for a loan that I can afford and with interest that is very competitive compared to most other loan companies! Recommend them to anyone wanting to sort their debt issues. Reviewed on: 3rd March 2025

Fast and informative very helpful and good communica...

Fast and informative very helpful and good communication Reviewed on: 3rd March 2025

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