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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great online bank.

Great online bank. Clarity and easy online management Would use again if they improved interest rates for loyalty. Reviewed on: 28th February 2025

Easy process with money in your bank as soon as you...

Easy process with money in your bank as soon as you click agree Reviewed on: 28th February 2025

Great service

Such a easy service and great customer service Reviewed on: 28th February 2025

Very accommodating on my query and keeping me update...

Very accommodating on my query and keeping me updated about my loan Reviewed on: 28th February 2025

Zapa has been amazing.

Zapa has been amazing. Offering competitive rates on loans and quick turn around in loan applications. Reviewed on: 28th February 2025

It was my first time application to zopa the were ve...

It was my first time application to zopa the were very efficient in processing my application and also very friendly . they processed my application. Reviewed on: 28th February 2025

Easy to use, clear no fuss finance

Easy to use, clear no fuss finance Reviewed on: 28th February 2025

Very quick and easy.

Very quick and easy. Very good rates and vey good communication. Recommend the app Reviewed on: 28th February 2025

My Zoopa experience has been excellent from the start.

My Zoopa experience has been excellent from the start. I have investments, a bank account & a personal loan and I cannot fault the service I have received with added benefit of great interest rates on my investments. Reviewed on: 28th February 2025

1,2,3 manage your money

Straight forward instruction, informative, communicative. Totally useable app. Reviewed on: 28th February 2025

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