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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Had no issues.

Had no issues. Was an easy process to get a loan. Reviewed on: 28th February 2025

Excellent both times I have had cause to get a loan.

Excellent both times I have had cause to get a loan. Reviewed on: 28th February 2025

I needed to merge my loans

I needed to merge my loans in one place. I asked Zopa for a loan and had a quick response. I was very happy to go ahead. Each month I get a message to say when my next payment will be. Reviewed on: 28th February 2025

My loan application was easy to complete, the reply...

My loan application was easy to complete, the reply was instant and the money was in my account immidiately Reviewed on: 28th February 2025

Excellent to deal with make it easy to apply

Excellent to deal with make it easy to apply Reviewed on: 28th February 2025

Helpful and informative Easy to follow instructions

Helpful and informative Easy to follow instructions Reviewed on: 28th February 2025

Zopa has always treated me as a person and not as a...

Zopa has always treated me as a person and not as a number. They are there to help me when ever I need from my loans to credit card and the service is quick and stress free. Reviewed on: 28th February 2025

I needed extra money to buy a car .

I needed extra money to buy a car . zopa helped me to buy the car that my son wanted Reviewed on: 28th February 2025

Very simple online process

Very simple online process, very quick to complete and a decent app to easily monitor things as the loan is steadily cleared. Reviewed on: 28th February 2025

I needed money quickly their proffisional no hassle...

I needed money quickly their proffisional no hassle application made it easy I wasn't intimidated by lots of questions which I may not have understood. The simple but well laid out information made sure I had an informed choice and even the rates were simplified so I knew exactly if I could take the risk of a loan on. The money once agreement was made was in my account for my immediate use Reviewed on: 28th February 2025

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