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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69084 reviews)

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4.91

Based on 69,084 reviews, last reviewed 19th May 2026

14% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy to us app and find information Easy to us app and find information Reviewed on: 19th May 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69084)

Always helpful

I have two loans with zopa. Had family difficulties recently and I’ve missed a few payments but zopa have been very understandable and have helped me when my repayment was late. Highly recommend Reviewed on: 4th January 2018

Best Lender

I have had 2 loans from Zopa and apart from low interest rates on a daily basis I have alwYs had excellent customer service. Easy to make extra payments without being penalised and I would highly recommend Zopa to any of my friends and family. Reviewed on: 4th January 2018

Simple review

I dont usually am one to write this kind of reviews, but since i had the time i thought i’d give it a go. Its a pretty standart loan i got and the terms were satisfactory to my budget. Zopa was great at giving you all the info needed to deduct what i could afford and for how long and terms in general. Great customer service and super quick payement/decision. So far so good, am repaying the loan and have maybe 15 or so more payements. Will highly reccomend! Reviewed on: 4th January 2018

no hassle loan

zopa gave me a quick hassle free decision with the amount i needed with an excellent rate A+++ Reviewed on: 4th January 2018

Brilliant service really quick and easy

So quick to be authorised for loan and good rate of apr to good company all round Reviewed on: 4th January 2018

Simple. no frills and cost effective

Very simple to use site and very quick decision. all goes to making the stress a lot less !! Reviewed on: 4th January 2018

Best loan i've had

Zopa is really cheap, super easy to apply for and there are literally no hidden costs. You can change your repayment date free of charge and even pay the whole thing back early free of charge. Whats not to love. Reviewed on: 4th January 2018

Excellent!!

Simple, straightforward lender to deal with. Superb website which is very easy to navigate. Competitive rates. Reviewed on: 4th January 2018

Customer focused and brilliant!

Perfect combination of easy and up to date ways to engage and reassuringly customer focused too. Reviewed on: 4th January 2018

Excellent.

Excellent service and a very easy company to deal with. Reviewed on: 4th January 2018

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