Write a review

Newsletter

Go to business site

Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

View other Zopa products

4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

Read all reviews Write a review

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Just very good service.

Just very good service. Excellent App too. Reviewed on: 28th February 2025

Easy to understand website.

Easy to understand website. Emails are always friendly and cheerful in content, and their rates are very competitive. Reviewed on: 28th February 2025

Bank of the future, now.

Zopa was a really easy experience and the app is fantastic for visibility. Decision was very quick and easy with no hassle. Definitely a bank of the future which will no doubt (and quite rightly) take away market share from the big players which are not hardly as customer focused. Would definitely recommend. Reviewed on: 28th February 2025

No hassles and very easy to deal with

No hassles and very easy to deal with Reviewed on: 28th February 2025

Quick, simple, transparent process.

Very quick decisions. No reams of paper work each time as they have your details stored. very easy process. Reviewed on: 28th February 2025

Easy application, information and money received on...

Easy application, information and money received on the same day Reviewed on: 28th February 2025

Quick and easy.

Quick and easy. App is brilliant and exceptional service. Would highly recommend this bank. Reviewed on: 28th February 2025

Brilliant

Excellent service, fast, reliable, straightforward, easy, efficient, transparent, and and excellent app, to keep you updated on the go!! Reviewed on: 28th February 2025

Interest rates are excellent!

Interest rates are excellent! App is easy to use and helps manage your account easier Reviewed on: 28th February 2025

User friendly and customer orientated experience.

User friendly and customer orientated experience. On the rare occasion that mistakes are made, Zopa are always quick to investigate and rectify these. I am very happy with the service I have received. Reviewed on: 28th February 2025

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Loans
from Shawbrook Bank 4.59 from 694 reviews
Bridging Loan
from Oakbridge 0.00 from 0 reviews
Peer to peer lending (discontinued)
from FundingSecure (inactive company) 4.07 from 3 reviews

Want to see more from Zopa?

Fixed term savings account
from Zopa 4.87 from 1795 reviews
Credit card
from Zopa 4.87 from 44348 reviews
Cash ISA
from Zopa 4.84 from 1546 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub