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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69084 reviews)

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4.91

Based on 69,084 reviews, last reviewed 19th May 2026

14% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy to us app and find information Easy to us app and find information Reviewed on: 19th May 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69084)

JUST EXCELLENT

I THINK NO ONE SHOULD ASK FOR LOAN TO ANY BANK BELEIVE ME ZOPA IS THE BEST PLACE YOU CAN GET THE LOAN FROM IT'S EASY AND QUICK AND THE RATES ARE JUST PERFECT. JUST EXCELLENT Reviewed on: 3rd January 2018

Nothing but plain sailing

I have had 3 loans off Zopa now, the online portal handles all I need and the one occasion I had to contact customer services they were friendly and helpful. The loan is exactly what it says on the tin with no hidden fees or surprises and I get to pay it off early with no extra charge...10/10 and always advise people to go to them first. Reviewed on: 3rd January 2018

Amazingly efficient

Company is very efficient, has great customer service employees. Would defo recommend! Reviewed on: 3rd January 2018

Great Rates.

Amazing rate for my loan. Customer service is also brilliant. Reviewed on: 3rd January 2018

Great, simple, honest loans

A relatively small company that cares about the little guy. Competitive loans. Definitely a good and up and coming company. Wouldn't hesitate to recommend Zopa. Reviewed on: 3rd January 2018

My thanks to zopa

First time I've ever left a review on any website and I couldn't have chosen a better company than ZOPA to do so! They helped me when suddenly my mum died on 17th Nov 2010 and again exactly 4 years later on 17th Nov 2014 when my young sister also died suddenly. I am truly indebted to them and not in a financial way. Good Luck and THANK YOU ZOPA Reviewed on: 3rd January 2018

Excellent customer service

Excellent customer service, particularly speed of responding Reviewed on: 3rd January 2018

Quick, Easy and responsive

The application process is quick. It’s easy to complete and they let you know almost immediately Reviewed on: 3rd January 2018

good money lender company.

i am happy to be one of your customer. Reviewed on: 3rd January 2018

Great company!

I've now had a few loans with zopa, each time it's hassle free, quick response and great customer service. With flexible repayment options too and excellent rates, what more do I need? Reviewed on: 3rd January 2018

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