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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Faultless, hassle free enquiry & rapid response.

Faultless, hassle free enquiry & rapid response. Reviewed on: 28th February 2025

First time zoppa loan application

Easy to do with everything explained in an easy to understand and to follow with funds credited on a very quick time Reviewed on: 28th February 2025

My application received quick positive response.

My application received quick positive response. The process was simple. I got the decision immediately which was very surprising but very satisfying. Reviewed on: 28th February 2025

Fast, honest and transparent service!

Fast service. Professional yet friendly and honest advisors. Excellent explanations - no gray areas! Reviewed on: 28th February 2025

Great company, fast response.

Great company, fast response. App is soo easy to use. Reviewed on: 28th February 2025

Really good company to deal with

Really good company to deal with Reviewed on: 28th February 2025

Easiest and best loan provider ever!

When taking out loans, Zopa was by far the simplest, quickest and cheapest loan provider. I can’t fault the process/service whatsoever! Reviewed on: 28th February 2025

Brilliant an outstanding service excellent customer...

Brilliant an outstanding service excellent customer service Reviewed on: 28th February 2025

A very clean and simple experience.

A very clean and simple experience. Updates are frequent and the offers and adverts are well targeted. Reviewed on: 28th February 2025

Really simple and quick process from applying to rec...

Really simple and quick process from applying to receiving my loan. Great experience all round and I would recommend zopa to all. Reviewed on: 28th February 2025

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