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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Good stuff!

Easy application, smooth process, effective and professional. Reviewed on: 28th February 2025

Super fast decision; great service and great app!

Super fast decision; great service and great app! Responsible banking! Reviewed on: 28th February 2025

I have both a credit card and personal loan and I’ve...

I have both a credit card and personal loan and I’ve never had any problems at all great service via the app and when speaking to customer services after losing my card Reviewed on: 28th February 2025

Straight forward no nonsense company thats easy to d...

Straight forward no nonsense company thats easy to deal with and easy to understand their work directive and ethics Reviewed on: 28th February 2025

Very good costumer service and friendly

Very good costumer service and friendly Reviewed on: 28th February 2025

Zopa helped me in my time of need.

Zopa helped me in my time of need. When may others wouldn’t. Fantastic customer service. Would definitely recommend to friends and family. Reviewed on: 28th February 2025

Very easy to apply and very speedy service

Very easy to apply and very speedy service Reviewed on: 28th February 2025

It has been the best thing I have ever done

It has been the best thing I have ever done Reviewed on: 28th February 2025

Easy and efficient

I have two loans and both were very easy to apply for. The money was in my account very quickly. Reviewed on: 28th February 2025

Great people very helpful and polite

Great people very helpful and polite Reviewed on: 28th February 2025

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