Write a review

Newsletter

Go to business site

Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

View other Zopa products

4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

Read all reviews Write a review

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Very patent staff.

Very patent staff. My query was handled well. Reviewed on: 28th February 2025

Easy application process and rates were competitive

Easy application process and rates were competitive Reviewed on: 28th February 2025

EThe efficiency has been outstanding

EThe efficiency has been outstanding Reviewed on: 28th February 2025

Great service and customer care.

Great service and customer care. Reviewed on: 28th February 2025

Took a loan out over 3 years, no problems

Took a loan out over 3 years, no problem with monthly direct debit payments, all payments taken on time and if a monthly payment differed even by 1p an email would let me know well in advance. Reviewed on: 28th February 2025

Very useful product

Very good experience the customer service was always on point. The company’s goals were always very clear and understood. Reviewed on: 28th February 2025

Easy application process.

Easy application process. Terms, conditions and interest rates clear before signing on the dotted line Reviewed on: 28th February 2025

Great easy to use product

Simple to apply. Immediate response. Pre approval. Nothing to dislike. Reviewed on: 28th February 2025

10/10 would recommend!

Great experience from applying for the loan to now, with fairly priced monthly payments. The app is really easy to use too! Reviewed on: 28th February 2025

Really easy and quick competitive as well.

Really easy and quick competitive as well. Reviewed on: 28th February 2025

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Loan
from Halifax 4.37 from 39 reviews
Personal Loans
from Five Lamps 4.22 from 24 reviews
Personal Loan
from LiveLend 3.96 from 25 reviews

Want to see more from Zopa?

Fixed term savings account
from Zopa 4.87 from 1795 reviews
Credit card
from Zopa 4.87 from 44348 reviews
Cash ISA
from Zopa 4.84 from 1546 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub