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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Zopa a trusted bank

I’ve had two loans from Zopa and been happy never missed the payment but my rate went down. Don’t know why but other than that great company I’ve also got a credit card with them and a current account but overall yes, very happy. Can’t wait to pay off both my loans and borrow some more. Reviewed on: 28th February 2025

Loan application process was smooth

Loan application process was smooth Reviewed on: 28th February 2025

A great way to get a personal loan.

Zopa is a very cost effective way if you need a loan. Accessing a loan is simple and straightforward. Reviewed on: 28th February 2025

Easy application and great customer service.

Easy application and great customer service. I was totally amazed Reviewed on: 28th February 2025

So easy to get the loans and even easier paying it o...

So easy to get the loans and even easier paying it off early Reviewed on: 28th February 2025

Great loan provider.

Great loan provider. Was accepted immediately and have used their website for making payments when my salary comes in after the direct debit date. Reviewed on: 28th February 2025

Lovely easy company to deal with and excelllent cust...

Lovely easy company to deal with and excelllent customer service Reviewed on: 28th February 2025

Great experience all round, good rates, in fact the...

Great experience all round, good rates, in fact the best I could find, even using the usual comparison sites. The ease of the application process was sublime, from providing the necessary documentation, to the acceptance and then release of funds, all went smoothly and quickly. At no time did I feel pressured or out of my depth, the process is clear and simple. This was my second loan with Zopa and although much smaller this time round, I felt treated with respect and consideration. I would happily use Zopa again and have highly recommended them to family and friends and would continue to do so. Reviewed on: 28th February 2025

Overall very good , but do feel that the updates and...

Overall very good , but do feel that the updates and marketing can become too frequent . Reviewed on: 28th February 2025

Iv had a Good experience with Zopa

Iv had a Good experience with Zopa Reviewed on: 28th February 2025

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