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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Personal Loan Application - Easy!

When I applied for my loan it was a very quick and easy process. I was kept fully informed every step of the way and the money arrived in my account exactly when it was supposed to. I can't fault the process. Reviewed on: 28th February 2025

Easy to work with and understand

Easy to work with and understand Reviewed on: 28th February 2025

Always very helpful and explain all things fully so...

Always very helpful and explain all things fully so you go away knowing exactly what’s what Reviewed on: 28th February 2025

Quick& easy

Quick service- received money very quickly and it was an easy application process. Slightly high rates, but the option to overpay on the loan is good so you can save on interest that way. I would recommend to others Reviewed on: 28th February 2025

Zopa staff are courteous efficient and provide great...

Zopa staff are courteous efficient and provide great customer service Reviewed on: 28th February 2025

Open and clear information.

Open and clear information. Easy to contact customer service. Reviewed on: 28th February 2025

The best provider I have used!

Fantastic customer service. Competitive low interest rates. App is simple to use and great for keeping track of borrowed finances. By far the best loan provider I have used! Reviewed on: 28th February 2025

It does what it sas on the label.

It does what it sas on the label. its quick, responsive and efficient. Reviewed on: 28th February 2025

I couldn’t have been happier they were friendly help...

I couldn’t have been happier they were friendly helpful and competitive. Reviewed on: 28th February 2025

good from my end very easy to use

All good from my end very easy to use Reviewed on: 28th February 2025

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