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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Zoopa are quick and efficient!!

Zoopa were quick and efficient when I applied for a loan ,explaining what was needed with a excellent app to see progress and current status of account Reviewed on: 28th February 2025

brilliant

I had a really good experience with Zopa very quick service I had checks which were expected and was excepted, the money was put into my account very fast so I would like to say thank you Reviewed on: 28th February 2025

Easy to apply for a loan and was very fast to receiv...

Easy to apply for a loan and was very fast to receive money. Reviewed on: 28th February 2025

Zopa are clear and good value

Zopa have a really useful app that lets me take control and see exactly where I am. They are friendly and helpful if I need to call them. Their comms are great. They are better value than my own bank of 25+ years! Reviewed on: 28th February 2025

Money came through quickly, application was straight...

Money came through quickly, application was straightforward Reviewed on: 28th February 2025

With out doubt the best loan service I have had

With out doubt the best loan service I have had Reviewed on: 28th February 2025

Love zopa.

Love zopa. Process is so quick and easy and I love not having any paperwork Reviewed on: 28th February 2025

Simple...

Easy to organise, clear costs, helpful communication throughout loan. Not pushy or demanding. Straightforward dealing. Excellent. Reviewed on: 28th February 2025

Service to make you smile.

I received a very professional and efficient application process and was delighted when my application was approved and sent to my bank account. Working with Zopa was easy peasy. Five star company. Reviewed on: 28th February 2025

Customer Service

It has been predominantly online, so no problems with it at all Reviewed on: 28th February 2025

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