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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Easy application money recived quickly

Easy application money recived quickly Reviewed on: 28th February 2025

Zopa basically listens and offers a no fuss service.

Zopa basically listens and offers a no fuss service. Reviewed on: 28th February 2025

I was treated with respect.

I was treated with respect. Customer service were respectful. They advised my every step of the way whilst taking out the loan.Please keep things simple and straight forward. Reviewed on: 28th February 2025

Great to deal with

Great to deal with happy to help Reviewed on: 28th February 2025

Really efficient service, easy to manage loans and t...

Really efficient service, easy to manage loans and the app is very helpful also. Money is in your bank the same day which is always really helpful. I have used Zopa on 3 occasions and have never had any issues. Would recommend to anyone looking for a personals loan. Reviewed on: 28th February 2025

There advice save me £1550 in interest payments

They advised me to change my unsecured loan and my current car loan to a new unsecured consolidated loan which had a lower apr which saved my over £1550 in interest Reviewed on: 28th February 2025

No problems with set up and payments

No problems with set up and payments Reviewed on: 28th February 2025

Quick and easy

Quick and easy to arrange loans when needed quick, and they will let you know the amount that is reasonable amount for you. Reviewed on: 28th February 2025

Really easy process and great communication through...

Really easy process and great communication through emails. Reviewed on: 28th February 2025

Overall experience has been smooth

Overall experience has been smooth Reviewed on: 28th February 2025

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