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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.95 (69082 reviews)

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4.95

Based on 69,082 reviews, last reviewed 1st May 2026

14% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

It was so easy and straight forward to apply with ve... It was so easy and straight forward to apply with very fast decision turn around pay out once successful. Very competitive repay rates always a no br... Read more Reviewed on: 1st May 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69082)

Offered me a loan at a very good rate when others wo...

Offered me a loan at a very good rate when others wouldn’t. Saved me and my family in a time of need. I’ll always be thankful for them and recommended my dad take out a loan specifically with them when he was looking for a loan for house improvements. Reviewed on: 28th February 2025

Great Service, fast and efficient

Communication was good, service and process was quick and easy and happy with the product Reviewed on: 28th February 2025

Great experience overall but when there was an issue...

Great experience overall but when there was an issue with a loan application no one could resolve this despite speaking to multiple people over 2 months which was bizarre and no one took ownership of it to resolve it which also meant it dragged on for much longer than necessary and I missed out on the best loan rate deal as a consequence Reviewed on: 28th February 2025

Easy to get a loan that suits you.

Easy to get a loan that suits you. Very easy application process and everything is explained well. Comfortable repayment plan Reviewed on: 28th February 2025

Pure and simple no doubt about it would recommend

Pure and simple no doubt about it would recommend Reviewed on: 28th February 2025

Had a couple of loans off them now and very helpful...

Had a couple of loans off them now and very helpful and process very easy Reviewed on: 28th February 2025

Interest rates were not the best, but good given the...

Interest rates were not the best, but good given the current circumstances. Customer Service is incompetent and inadequate. Reviewed on: 28th February 2025

Zopa have been always been fair and efficient

Zopa have been always been fair and efficient Reviewed on: 28th February 2025

Great service 5*

I have found the process of application so easy, I have spoken to customer service and couple occasions, and have always been polite and helpful. Reviewed on: 28th February 2025

Easy, efficient, effective from start to finish, cou...

Easy, efficient, effective from start to finish, couldn’t fault Reviewed on: 28th February 2025

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