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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick easy fast and efficient recommend any day of t...

Quick easy fast and efficient recommend any day of the week Reviewed on: 20th January 2025

Good customer service

Good customer service and give a quick decision. Reviewed on: 20th January 2025

very user friendly process to apply for a loan

very user friendly process to apply for a loan Reviewed on: 20th January 2025

Very easy to use and an excellent service.

Very easy to use and an excellent service. Reviewed on: 20th January 2025

Smooth operators

Easy application, good communication. Reviewed on: 20th January 2025

Application process was simple an straightforward c...

Application process was simple an straightforward customer service was spot on plus the app makes managing things realy easy Reviewed on: 20th January 2025

Very happy repeat customer

I have used Zopa for personal loans and have always received a hassle free, straight forward service. Highly recommended Reviewed on: 19th January 2025

My wonder card.

My experience with Zopa has been absolutely amazing . I applied for a personal loan and was so surprised at the speed and acceptance of my application. I am so happy and have already forwarded on promotional emails to family and friends. So thankfull for having the comfort of knowing I have this card in my purse. Reviewed on: 19th January 2025

Straightforward and no fuss

Everything has been well explained and the processes have been clear. The apps and online information is easily accessible. Reviewed on: 19th January 2025

I received a loan in a few minutes without leaving...

I received a loan in a few minutes without leaving home Reviewed on: 19th January 2025

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