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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

helpful an caring

needed to help fund family wedding later this year and understood requirements Reviewed on: 30th May 2017

Loans made clear and simple

Clearly set out loan, easy set up Reviewed on: 30th May 2017

Easy, hassle free!

From start to finish the process was so easy and the rates by far beat all competition, so glad I found Zopa! Reviewed on: 30th May 2017

totally surprised with the system used, brilliant

so quick, easy and efficient thank you. Reviewed on: 30th May 2017

Easy

Had no problems, got the money in no time Reviewed on: 30th May 2017

Great customer experience

I am on my second loan with Zopa. The online application process is simple & straightforward. One of their underwriters rang me this time round. I had a quick decision. The APR is clearly explained. Monitoring loan online is simple to do. Reviewed on: 30th May 2017

there are no words to justify my satisfaction with Zopa

thankyou , you simply saved me so much by paying of my credit cards. the difference between the two payments is pure savings Reviewed on: 30th May 2017

Super dooper

Had payments coming off all thorough the month and really wanted 1 bill each month so applied .... got accepted... payed right in to choosen bank within 3 days Reviewed on: 30th May 2017

easy to apply

very helpful, easy to understand, helpful staff Reviewed on: 30th May 2017

Very swift response and easy application process

The application process was very quick and easy and rates are competitive. A very swift process from start to finish. Reviewed on: 30th May 2017

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