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Zopa: Personal loan reviews

4.94
Based on 67,281 reviews, last reviewed 22nd Jan 2026
100000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service top bank many options number 1 cus... Excellent service top bank many options number 1 customer service Reviewed on: 22nd January 2026
Jihad Elhassanie's avatar
Jihad Elhassanie

Latest lowest rating:

1

helpful quick very helpful understanding quick reply money straight into bank no problems Reviewed on: 16th January 2026
Tina Trice's avatar
Tina Trice

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Personal loan reviews (67281)

Review of the Zopa, Personal loan:

The application from start to finish was simple and...

5
The application from start to finish was simple and effective. The process was fast and efficient. By using the Zopa app you could track your application. Sending documents was easy and hassle free. The sales people were polite and courteous and I had no issues at all. Reviewed on: 28th February 2025

Simple process. No issues.

5
Simple process during the application. Money could have been in the bank quicker than expected, but have had no issues since. Reviewed on: 20th January 2026

I'm without any problems, it's cheaper any another l...

5
I'm without any problems, it's cheaper any another lender. Reviewed on: 20th January 2026

Very informative and thorough throughout the transac...

5
Very informative and thorough throughout the transaction ease of use on the app and updated on a regular basis either emails or telephone calls Reviewed on: 20th January 2026

I’ve had several loans with Zopa - superb service an...

5
I’ve had several loans with Zopa - superb service and attention to customer satisfaction. The app is so easy to use with details of your account and offers all at hand. Very competitive rates and online support if required. I’m 100% satisfied customer and highly recommend. Reviewed on: 20th January 2026

Rapid responses and simple to use app

5
Rapid responses and simple to use app Reviewed on: 20th January 2026

Excellent service

5
Efficient, professional and competitive, everything you need! Reviewed on: 20th January 2026

seamless lending and repayment, a simple and excelle...

5
seamless lending and repayment, a simple and excellent customer experience. Reviewed on: 20th January 2026

This was a 1st time to be borrowing money to assist...

5
This was a 1st time to be borrowing money to assist me in my retirement years, as I was brought up to believe that if you can't afford it, don't borrow! Now I have taken this leap I feel I could manage this. A feeling of importance and my own personal management is possible Reviewed on: 20th January 2026

I was very impressed and satisfied with my Zopa expe...

5
I was very impressed and satisfied with my Zopa experience. The application was straightforward and I received the funds quickly. I would recommend! :) Reviewed on: 20th January 2026

Straightforward and to the point.

5
Straightforward and to the point. Good customer service. Would definitely use again. Reviewed on: 20th January 2026

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