Write a review

Zopa: Personal Loan reviews

Name: Personal Loan
Rating: 4.94 (63745 reviews)

View other Zopa products

4.94

Based on 63,745 reviews, last reviewed 29th Mar 2025

260900% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

My first encounter with Zopa When I first contact Zopa, I had already applied for a personal loan from my bank and so wanted comparison with the interest and Zopa's interest was v... Read more Reviewed on: 29th March 2025

Latest lowest rating:

1

Very poor customer service . Very poor customer service . I have phoned up twice and none of them seem to know what they are doing . Reviewed on: 27th March 2025

Read all reviews See your review

About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

Zopa Personal Loan reviews (63745)

Review of the Zopa, Personal Loan:

Amazing service

Amazing service from start to finish. Appropriate products recommended. Excellent customer service. Reviewed on: 17th February 2021

My first encounter with Zopa

When I first contact Zopa, I had already applied for a personal loan from my bank and so wanted comparison with the interest and Zopa's interest was very low compared to my bank. The application process was simple and quick. Transferring of the loan to my account after the credit check was very quick. I was really happy and satisfied with their service. Reviewed on: 29th March 2025

Personal experience

The application process was seamless, easy and straightforward. Reviewed on: 27th March 2025

Very poor customer service .

Very poor customer service . I have phoned up twice and none of them seem to know what they are doing . Reviewed on: 27th March 2025

Great customer service everyone was fantastic and he...

Great customer service everyone was fantastic and helpful Reviewed on: 26th March 2025

I have multiple great services with Zopa

I’m on my second loan along with other products the process has always been super easy and smooth. Reviewed on: 26th March 2025

Lightning fast personal loan!

I applied for a Zopa Loan through the CredAbility app as I was pre approved for a personal loan that I had been searching for. The interest rate was good and I already have a credit card with them, so I knew they were a good and reliable lender. I was mind blown over how quick and easy it was to apply! And then the money was in my account within seconds of me submitting the application! Amazing service! Reviewed on: 26th March 2025

Applying for a loan is so easy and quick!

Applying for a loan is so easy and quick! Reviewed on: 25th March 2025

Easy to apply, approval fast, receipt of money super...

Easy to apply, approval fast, receipt of money super speedy Reviewed on: 22nd March 2025

Excellent service from the start

Excellent service from the start Reviewed on: 20th March 2025

Zopa have been a 'hassle free' company from start to...

Zopa have been a 'hassle free' company from start to finish and continue to be there for me when I need them, with a smile of course! Reviewed on: 19th March 2025

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Loan
from first direct 4.39 from 11 reviews
Loans
from Penny Post Credit Union 4.88 from 440 reviews
Payday Loan
from Payday Loans Now 5.00 from 1 reviews

There's still more to see!

Zopa has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub