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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7485 reviews)

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4.94

Based on 7,485 reviews, last reviewed 22nd Jan 2026

29700% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great overall, very app friendly/focused. Great overall, very app friendly/focused. Competitive rates too. If they could only sort their customer contact they’d be top of the pile. Reviewed on: 22nd January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7485)

Review of the Zopa, Smart Saver:

Fantastic!

I have been really pleased with every asoect of their services and my own experience. The app is so easy to use, processes and transactions are all very slick and they offer competitive rates. I have been so impressed I have recommended friends and family who all now are customers of Zopa! Reviewed on: 17th January 2025

Very good.Zopa Smart Saver

Very good. Great portal. Great app. Good interest rate. Responsive customer service. Reviewed on: 15th January 2026

Great product, great app.

The App is easy to use. I like the fact that you can have multiple pots to save for different things and depending if you want instant access or happy to wait different lengths of time your interest rate increases the longer you can wait. Transferring money to your nominated account is also very easy. Reviewed on: 15th January 2026

Very nice service all good and easy

Very nice service all good and easy Reviewed on: 15th January 2026

Zopa - fair and fuss free

Zopa have been efficient, straightforward, honest and supportive. Rates, terms and conditions are transparent and fair. Reviewed on: 15th January 2026

Best rates ,easy to get loans and best rate at credi...

Best rates ,easy to get loans and best rate at credit cards Reviewed on: 15th January 2026

Very good service always keep me informed

Very good service always keep me informed Reviewed on: 15th January 2026

Great online platform and really easy service plus c...

Great online platform and really easy service plus communication is great Reviewed on: 15th January 2026

I changed address and my card was send to the previo...

I changed address and my card was send to the previous address and i called them and they quickly respond and my new card was replaced in the shortest of time. Reviewed on: 15th January 2026

Really helpful and I find Zopa a grat company to dea...

Really helpful and I find Zopa a grat company to deal with Reviewed on: 15th January 2026

.great service

.zopa have been brilliant with keeping up to date with news and banking Reviewed on: 15th January 2026

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