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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

So easy for credit cards and savings a complete plea...

So easy for credit cards and savings a complete pleasure Reviewed on: 23rd April 2025

Great but needs a quicker balance transfer..

My score would have been higher except that it takes too long for a deposit to show in my account Reviewed on: 23rd April 2025

Great app and competitive interest rates.

Great app and competitive interest rates. Reviewed on: 23rd April 2025

Zopa, it's a yes from me!

Slowly I am moving my finance to Zopa, from bank account, savings and loan support. Reviewed on: 23rd April 2025

Great app and easy to set up

The accounts I have set up were quick and easy to do. It is simple to move money in and out of accounts and the funds arrived promptly. The app is very user friendly. I recommend Zopa to anyone who will listen. Reviewed on: 23rd April 2025

Using easy access "access anytime" this application...

Using easy access "access anytime" this application is instant with any money transfer! Always ease of use. Reviewed on: 23rd April 2025

Great Product

I am very pleased that I took up this company's offer to open a saver account. It's a great product offering very good interest in your savings. Overall I'm now converted into being a regular saver and pleased that I'm in the position to be able to access my money easy when required without any penalty. I would highly recommend this company fir banking products. The APP is great too. Reviewed on: 23rd April 2025

Great if you can navigate the process

I have not had any problems navigating the site but suspect it may be a challenge to speak to a person if you needed to Reviewed on: 23rd April 2025

Love Zopa

Love this company app is so simple and they listen to customers before doing updates Reviewed on: 23rd April 2025

Flexible accessibility

Access to money instantly or giving noticed on account depending on your needs and savings goals Reviewed on: 23rd April 2025

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