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Zopa: Smart Saver reviews

4.94
Based on 7,454 reviews, last reviewed 16th Jan 2026
26600% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Really happy Zopa was recommended to me and I’m so happy I came over you them. Reviewed on: 16th January 2026
Sally A's avatar
Sally A

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7454)

Review of the Zopa, Smart Saver:

a1

5
easy to set up very good rates of interest brilliant Reviewed on: 11th January 2023

Can’t fault the service they have given me, always c...

5
Can’t fault the service they have given me, always clear instructions of what is needed of me whenever I have a problem and clear explanation of next steps Reviewed on: 15th January 2026

Easy to use web site.

5
Easy to use web site. Competitive saving rates. Reviewed on: 15th January 2026

Splendid bank.

5
Easy application. Fast response. Excellent continuous contact when necessary. Best savings rate for my level of investment. Highly recommend. Reviewed on: 15th January 2026

Excellent Service & great products.

5
I have been with ZOPA for some time now and all their products, in my opinion are the best. Their customer service is quick and nothing is too much trouble. Great rates all round. Reviewed on: 15th January 2026

Super Zopa

5
painless and easy to use…………………………………………………………………… Reviewed on: 15th January 2026

Reliable service

5
I had a good experience borrowing Reviewed on: 15th January 2026

I love how easy the web site is shows interest earne...

5
I love how easy the web site is shows interest earned daily and very good rates Reviewed on: 15th January 2026

Help from Zopa

5
No issues great service , quick response and support Reviewed on: 15th January 2026

Great app!

4
Great app. Responsive customer services. Reviewed on: 15th January 2026

Very helpful

5
An excellent service very easy to use App, any questions answered immediately and very good information given on different services provided, helpful in every way Reviewed on: 15th January 2026