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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7180 reviews)

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4.94

Based on 7,180 reviews, last reviewed 17th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great bank and really good customer service and comp... Great bank and really good customer service and competitive rates Reviewed on: 7th September 2025

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7180)

Review of the Zopa, Smart Saver:

Works ok

Cool way for me to save some for a rainy day. Reviewed on: 23rd January 2023

Excellent trustworthy company with great customer se...

Excellent trustworthy company with great customer service and excellent products! Would highly recommend them! Reviewed on: 23rd April 2025

Zopa Smart Saver is fantastic

Zopa are a great bank, their current account that’s recently launched is fantastic and their smart saver is innovative and a great savings product Reviewed on: 23rd April 2025

Easy to open, even easier to transfer money in and out.

Easy to open, even easier to transfer money in and out.. Decent interest rate. Reviewed on: 23rd April 2025

Great products

The pots system is great for seperating savings and the savings rates are fantastic Reviewed on: 23rd April 2025

Smooth journey

Easy to use, no issues and competitive rates Reviewed on: 23rd April 2025

Great rates on my savings account amd easy to use...

Great rates on my savings account amd easy to use app Reviewed on: 23rd April 2025

I’m quite new ZOPA

I’m quite new to Zopa but I’m well pleased with them Reviewed on: 23rd April 2025

Really easy to save at best rates.

Really easy to save at best rates. Lots of options and easy to use website. Reviewed on: 23rd April 2025

Smart Saver Pots - just brilliant!

I live the smart saver and isa 'pots' where you can put money away for specific things. I use it to save and for BNPL purchases so I know the money is there. I recommended to my daughter too who uses the pots for managing her Uni money and grant so she budgets into the pots forbher essentials first. Honestly this is the best money system ever - I wish I'd had it all my life because perhaps then I wouldn't have got I to some the debt I have. Its helping really get on top of that too I have moved all to 0% cards and am saving into pots for when the offers end. Brilliant. Reviewed on: 23rd April 2025

Excellent

Excellent rates and transfers made very quickly Reviewed on: 23rd April 2025

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