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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (8039 reviews)

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4.94

Based on 8,039 reviews, last reviewed 10th Mar 2026

81200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

The app is very easy to navigate and understand. The app is very easy to navigate and understand. The interest rate on savings is very competative. Reviewed on: 10th March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8039)

Easy to set up.

Easy to set up. Good rate of interest. Integrated with other bank accounts. Reviewed on: 28th February 2025

Zopa bank account

The staff are very polite and curious, easy to talk to, and they get the job done, all in all I would recommend everyone to have a Zopa account. Thankyou Reviewed on: 28th February 2025

Efficient, easy to use online service with excellent...

Efficient, easy to use online service with excellent interest rates. Everything is so straight forward to administer with the account. Reviewed on: 28th February 2025

Easy to use app, good savings rates.

Easy to use app, good savings rates. Reviewed on: 28th February 2025

Great app based savings account.

Great app based savings account. Great value for savings Reviewed on: 28th February 2025

Love the monthly auto saver.

Love the monthly auto saver. Saving without thinking about it. Benefit of easy access. Interest has been good. Kept informed by email of changes. Reviewed on: 28th February 2025

Best banking app ever

It supplies/provides exactly what it promises Reviewed on: 28th February 2025

Outstanding online banking

I truly appreciate the professionalism and responsiveness of Zopa. From seamless online transactions to their attentive customer support, they consistently go above and beyond to ensure a smooth banking experience. Whether it’s resolving queries promptly or offering tailored financial solutions, their commitment to customer satisfaction is evident. What stands out most is their reliability and efficiency, making every interaction stress-free. In a time when banking needs to be fast and secure, Zopa delivers with excellence. Highly recommended for anyone looking for a trustworthy and reliable bank. Reviewed on: 28th February 2025

Easy to manage the money

Luckily I didn't encounter any problems with your services, the money movement is easy and quick. Reviewed on: 28th February 2025

An easy account to operate.

An easy account to operate. Clear sections and operating instructions. Value for money. There are other sites offering a slightly higher interest rate but less easy and lacks quick responsiveness. Reviewed on: 28th February 2025

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