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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Great rates and app.

Great rates and app. Clear communications. I’ve already recommended it to several family members and friends and will continue to do so. Reviewed on: 31st March 2025

Zoos is growing as the best bank for its customer.

Zoos is growing as the best bank for its customer. I have a good experience with them for years. Thank you so much. Reviewed on: 31st March 2025

Fantastic to use online

I have not had to contact customer service, hence neutral vote. The website and app are so easy to use, fantastic Reviewed on: 31st March 2025

Excellent - straightforward applications

Excellent - straightforward applications Reviewed on: 31st March 2025

Great rates, great service, great range of products

Great rates, great service, great range of products Reviewed on: 31st March 2025

Just soo easy

Just soo easy and user friendly, love it bring on my mobile keep up the good work Reviewed on: 31st March 2025

Very good start so far and have had a good...

Very good start so far and have had a good experience Reviewed on: 31st March 2025

Really good value for money with their interest rates.

Really good value for money with their interest rates. Reviewed on: 31st March 2025

Super interest on the "holiday" savings plan

Super interest on the "holiday" savings plan Reviewed on: 31st March 2025

Great service

Quick, easy to use, transparent rates etc Reviewed on: 31st March 2025

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