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Zopa: Smart Saver reviews

4.82
Based on 8,146 reviews, last reviewed 7th May 2026
84% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026
I E's avatar
I E

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

All round great credit card and good services

5
All round great credit card and good services Reviewed on: 1st March 2025

Straightforward, great value savings!

5
It was very straightforward to set up my savings account. Zopa has additional offerings of an ISA so makes it easy to move money to take advantage of government tax savings without moving money away from Zopa. Their savings rates are competitive. Reviewed on: 1st March 2025

Love the easy of use and ability to contact

5
Love the easy of use and ability to contact Reviewed on: 1st March 2025

Very good and straightforward service

5
I have had a very good experience with Zopa and everything has worked really well. The transactions are seamless and straightforward. I have had no problems linking my account and transferring money in and out. Reviewed on: 28th February 2025

WE ARE GOING PLACES. bank I have foun...

5
Since opening my accounts with Zopa bank I have found them to be one of the cutting edge innovative financial Organisations that is willing to listen to the customers concerns and Helpfull. Very focused and forward thinking.. Excellent Products. Reviewed on: 28th February 2025

I have had no problems at all with Zopa, and i highl...

5
I have had no problems at all with Zopa, and i highly recommend them. Reviewed on: 28th February 2025

Zopa is easy customer friendly

5
Zopa is a very easy customer friendly bank service Reviewed on: 28th February 2025

Very easy and simple all round

5
Very easy to open the savings account, easy to transfer money as it's all managed from an app on my phone. Zopa offers different types of savings accounts with varying interest rates depending on how long you are willing to leave your money untouched. A great way to build up a nest egg of savings in a way that suits you. Reviewed on: 28th February 2025

Easy to use very good app .

5
Easy to use very good app .would recommend the app to friends and relatives Reviewed on: 28th February 2025

Very easy and simple way of banking

5
Very easy and simple way of banking Reviewed on: 28th February 2025

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