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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8147 reviews)

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4.82

Based on 8,147 reviews, last reviewed 12th Jun 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great to see interest building up due to great rates. Great to see interest building up due to great rates. The app is simple to use. It's really easy to add/withdraw money, or move it between Zopa accoun... Read more Reviewed on: 12th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8147)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Great customer service

Great customer service: I need a letter of confirmation from Zopa to assist my visa application and the lady was very accommodating and flexible to provide this for me. As a result I got my visa. Reviewed on: 8th March 2026

Zopa is great

Zopa is easy to use,and easy to navigate the app whenever i have had a query it has been dealt with efficently and quickly.I especially like all of there great savings accounts which offer good interest rates,the saving pots are very handy. Reviewed on: 8th March 2026

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Excellent banking experience.

Excellent banking experience. I had an excellent banking experience. The staff were professional, courteous, and very efficient in assisting with my needs. The entire process was smooth and well-organized, and I truly appreciated the clear communication and helpful guidance provided. It made the experience stress-free and very pleasant overall. Reviewed on: 8th March 2026

Ease of application and communication.

Ease of application and communication. Reviewed on: 8th March 2026

Nice and easy to set up my bank accounts

Nice and easy to set up my bank accounts with an easy to use App. Reviewed on: 8th March 2026

Excellent service and good interest rates.

Excellent service and good interest rates. Reviewed on: 8th March 2026

very easy setup with cleat to follow instructions.

very easy setup with cleat to follow instructions. Easy to use app and the best savings rates on the market! Reviewed on: 8th March 2026

I love banking with Zopa.

I love banking with Zopa. It’s seamless and has never failed me. I’ve recommended it to so many friends and they agree!!! Reviewed on: 8th March 2026

Easy to open, easy to run.

Easy to open, easy to run. I opened my accpont inless than 5 miniutes. Once opened I have added a number of savings pots which all receive the same excellent interest and make it easy to manage my home, travel and finace needs. moving monet in and out is seemles and direct access to other banks using open banking is beneficial. Reviewed on: 8th March 2026

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