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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8147 reviews)

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4.82

Based on 8,147 reviews, last reviewed 12th Jun 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great to see interest building up due to great rates. Great to see interest building up due to great rates. The app is simple to use. It's really easy to add/withdraw money, or move it between Zopa accoun... Read more Reviewed on: 12th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8147)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Early start

Not much to tell yet as it’s been less than a month. But so far the app is very user friendly, value for money is good Reviewed on: 8th March 2026

it just works!

I use Zopa for savings mainly, higher interest than anyone else, It just works! Reviewed on: 8th March 2026

Quick and easy

Quick and easy to open account and set up savings. Reviewed on: 8th March 2026

Smart saver

Excellent site, easy to use, explained well, great additional options. Always know exactly where you are, helping you gain as much as possible from your money. A great site for the average saver to use in a safe manner Reviewed on: 8th March 2026

Iv always found Zopa easy to use accessible and info...

Iv always found Zopa easy to use accessible and informative. You know exactly what your singing up for. Reviewed on: 8th March 2026

So easy to do anything with Zopa.

So easy to do anything with Zopa. Reviewed on: 8th March 2026

No human contact which is frustrating.

No human contact which is frustrating. Once you give notice on savings, You cannot continue to save in the pot??? You have to open a new pot to save in during notice period. Overall love love the pots. Reviewed on: 8th March 2026

I have nothing to say, I gave not used customer serv...

I have nothing to say, I gave not used customer services Reviewed on: 8th March 2026

Well done Zopa

I have found that Zopa has been the easiest bank to join with its straightforward app, its ease of setting up different accounts and quick ability to add and move money around it's been quite a doddle ! Well done Zopa Reviewed on: 8th March 2026

Modern alternative to traditional banking that is si...

Modern alternative to traditional banking that is simple and offers a variety of useable products and services. I have used others before and they fall short of the mark after initial promises. Zopa is fortunately not like the rest and deserves to do well.10/10 Reviewed on: 8th March 2026

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