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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

32% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Easy to use, reliable app.

Easy to use, reliable app. Good rates with plenty of options for better rates Reviewed on: 18th January 2025

Zopa Smart Saver

Easy and innovative way for savings via the excellent app. Creating pots with various notice periods is a great way to manage money. Reviewed on: 18th January 2025

Find fairly easy to navigate between accounts and ke...

Find fairly easy to navigate between accounts and keep a check on savings. Online is easy click of a button all sorted.Been very pleased so far with the service I have received. Reviewed on: 18th January 2025

Easy to set up and use.

The app was very easy to set up and it's easy to use. I can see at a glance how my savings are performing, and see my statement. Reviewed on: 18th January 2025

Twas the night before Christmas.

Twas the night before Christmas.......In all seriousness ive been saving now for around 2 years and have never had any issues. Been quick, easy and reliable. Started with a loan and now have savings and a bank account. 5 star everything. Reviewed on: 18th January 2025

Effortless account opening and an extremely easy to...

Effortless account opening and an extremely easy to use dynamic app for customers Reviewed on: 18th January 2025

The smart saver was so easy to set up

The smart saver was so easy to set up, and it is easy to access, the interest rates are always emailed. Zopa just keep you informed, no digging to find out what the latest rates are as at the high street banks. I would always recommend Zopa Reviewed on: 18th January 2025

Have had no problems,simply an ease to use to save m...

Have had no problems,simply an ease to use to save money. Reviewed on: 18th January 2025

Zopa app is so easy to use

Never had any issues using the Zopa app. Very intuitive. Easy to use. Reviewed on: 18th January 2025

Zopa is a delight.

Absolutely delighted with every aspect of the Zopa saving account. So very easy to pop money in to the various personal savings pots. Reviewed on: 18th January 2025

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