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Zopa: Smart Saver reviews

4.94
Based on 8,042 reviews, last reviewed 13th Mar 2026
81300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

4

Moving money from save to current account I wish I could move money from my primary savings into my biscuit bank account without having to do a withdrawal Reviewed on: 13th March 2026
cathy's avatar
cathy

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8042)

Great Service With Good Competitive Interest Rates

5
As A New Customer I Found It Has A Great Service With Good Competitive Interest Rates On Savings Accounts. The New Beta Current Account Is Still In The Early Stages But Seems Good So Far. Reviewed on: 17th January 2025

Easy to set up the account.

5
Easy to set up the account. Easy to use app. Reviewed on: 17th January 2025

It works well as an online account

5
It works well as an online account Reviewed on: 17th January 2025

Easy to use app, quick to load, very easy to transfe...

5
Easy to use app, quick to load, very easy to transfer funds between "pots", excellent savings rates, intuitive use and modern app appearance. Reviewed on: 17th January 2025

Zopa online accounts

5
The online savings accounts I have with Zopa are quick and easy to use and give a good rate of interest Reviewed on: 17th January 2025

I’ve had a number of Zopa products and find them exc...

5
I’ve had a number of Zopa products and find them excellent Reviewed on: 17th January 2025

Easy access to and deposit of funds.

5
Easy access to and deposit of funds. Competitive interest rates Reviewed on: 17th January 2025

Great customer service

5
Zopa is a web based and it is very customer friendly and easy to use. I have been extremely happy with the service provided by Zopa Reviewed on: 17th January 2025

Easy and intuitive

5
It was easy to set up the account and has been straightforward to use. App works well and you can easily see your savings and how they’ve grown. Reviewed on: 17th January 2025

Zopa has been very easy to set up and easy to unders...

5
Zopa has been very easy to set up and easy to understand with good savings interest rates. app very self explanatory and good to navigate Reviewed on: 17th January 2025

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