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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

32% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Finger tip savings

Good rates, the app is easy to use and I can see, move and save money with a touch of my finger tips Reviewed on: 18th January 2025

Zopa is a great way of saving money

Zopa is a great way of saving money Reviewed on: 18th January 2025

Great bank, easy to use!

Great bank, easy to use! Easy to put money in and take back out! Reviewed on: 18th January 2025

Love the flexibility of the savings pots!

Love that the savings account is super flexible and I can move money into different interest rate pots depending on how long I think it’ll be sitting there. It’s easy to use too. Makes sense for Zopa and the customer. Reviewed on: 18th January 2025

Great Customer service.

Great Customer service. Zopa is innovative and keeps transforming each season. I am glad to be a part of this organization. Thank you, Zopa! Reviewed on: 18th January 2025

Saving pots

Always the best savings rates and the fact that you can set as many pots for different savings is a bonus Reviewed on: 18th January 2025

A great way to save

It's so easy to deposit money and have different pots to save up for different things in the same account, if you need to make a withdrawal, it is so easy and the money is available very quickly. I would definitely recommend to my friends and family as I have no complaints whatsoever Reviewed on: 18th January 2025

Easy to open accounts.

Easy to open accounts. Great savings rates. Variety of accounts to choose from. Reviewed on: 18th January 2025

Brilliantly easy to use and I would recommend it to...

Brilliantly easy to use and I would recommend it to anyone Reviewed on: 17th January 2025

Good customer service, easy to navigate app, also Zo...

Good customer service, easy to navigate app, also Zopa share other products and services to customers which is convenient coz as a customer u can easily access information.i wouldn't fault in anything as am.pleasex as a customer. Communication via email is excellent. Reviewed on: 17th January 2025

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