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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

so easy to use and staff are super helpful

so easy to use and staff are super helpful Reviewed on: 18th January 2025

Zopa review

Using Zopa allows me to save my money in a more secure way. By using the Pots, I save my money and receive great interest on it. Reviewed on: 18th January 2025

Great products and great app

Simple and easy to use app, great interest rates and a variety of products to suit differing saving requirements. Innovative products that make managing your money much easier. Easy to move money between products and transfer money in. Reviewed on: 18th January 2025

Easy to use, reliable app.

Easy to use, reliable app. Good rates with plenty of options for better rates Reviewed on: 18th January 2025

Zopa Smart Saver

Easy and innovative way for savings via the excellent app. Creating pots with various notice periods is a great way to manage money. Reviewed on: 18th January 2025

Find fairly easy to navigate between accounts and ke...

Find fairly easy to navigate between accounts and keep a check on savings. Online is easy click of a button all sorted.Been very pleased so far with the service I have received. Reviewed on: 18th January 2025

Easy to set up and use.

The app was very easy to set up and it's easy to use. I can see at a glance how my savings are performing, and see my statement. Reviewed on: 18th January 2025

Twas the night before Christmas.

Twas the night before Christmas.......In all seriousness ive been saving now for around 2 years and have never had any issues. Been quick, easy and reliable. Started with a loan and now have savings and a bank account. 5 star everything. Reviewed on: 18th January 2025

Effortless account opening and an extremely easy to...

Effortless account opening and an extremely easy to use dynamic app for customers Reviewed on: 18th January 2025

The smart saver was so easy to set up

The smart saver was so easy to set up, and it is easy to access, the interest rates are always emailed. Zopa just keep you informed, no digging to find out what the latest rates are as at the high street banks. I would always recommend Zopa Reviewed on: 18th January 2025

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