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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Smartsaver App.

Very straightforward to use the App. Opportunity for greater interest rates depending on the ‘notice period’ to access funds and useful option to swap funds between pots. Very competitive rates offered. Reviewed on: 17th January 2025

Zopa is simple to use and professional

Zopa is simple to use and they do what they say and you can't ask any more from a company Reviewed on: 17th January 2025

Always happy with the service I receive and the prod...

Always happy with the service I receive and the products that are offered Reviewed on: 17th January 2025

Love the savings pots

I’m very impressed with the Zopa app and how easy it is to create savings pots. Reviewed on: 17th January 2025

Only had to contact zopa once, issue resolved instan...

Only had to contact zopa once, issue resolved instantly, great range if accounts easy interface. Love the tiered interest options, judt started current account as they are the tops. Reviewed on: 17th January 2025

Fantastic one stop savings platform.

Consolidated all my savings pots into Zopa. The ISA transfer facility is useful and the smart savings hub easy to navigate and makes planning a cinch. The interest rates are very competitive to the extent that even with a good saving s lot, it makes no sense having pots with different providers chasing slightly higher rates. Transferring money in and out is simple and convenient. Reviewed on: 17th January 2025

Zopa - saving pots are a winner!

Zopa has helped me to ‘age my money’ massively- having various pots for various purposes locked away - with good interest rates - has been a game changer for me! Reviewed on: 17th January 2025

Excellent rates compared to the bank I have been usi...

Excellent rates compared to the bank I have been using for 50 odd years. Brilliant service and easy to use app. Credit card is a must for that emergency purchase and Zopa are great at looking after the customer. Reviewed on: 17th January 2025

Savings account

Great account, easy to access and transfer in and out of Reviewed on: 17th January 2025

Easy to use savings account

An easy to use savings account with loads of brilliant options!. Create savings pots with varying degrees of interest paid and withdrawal/access times which allows you to take control. Reviewed on: 17th January 2025

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