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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Very happy with the Zopa app straight forward to use...

Very happy with the Zopa app straight forward to use and so far it has been very competative Reviewed on: 17th January 2025

Easy to set up, the app its very easy to use too.

Easy to set up, the app its very easy to use too. Any rate changes are communicated clearly. Reviewed on: 17th January 2025

Zopa is excellent

Great app with a fresh, modern and y fussy design. Easy to see how the interest is accumulating. Excellent interest rates. I like the ability to create savings pots and opt into timescales that offer increased interest. Reviewed on: 17th January 2025

First Class

Brilliantly straightforward app. Easy and instant access to funds. Great interest rates. I can't praise them enough. Reviewed on: 17th January 2025

Smart Saver

Very easy to open savings account and to fund the account Reviewed on: 17th January 2025

Good experience with Zopa for savings and I have a c...

Good experience with Zopa for savings and I have a current account with them. Reviewed on: 17th January 2025

An excellent product offering some of the most compe...

An excellent product offering some of the most competitive rates in the market. Reviewed on: 17th January 2025

Absolutely love my smart saver, it’s been a staple i...

Absolutely love my smart saver, it’s been a staple in my saving challenge, I like that I can set it up at the start of the month for a direct debit and then I don’t need to think about it Reviewed on: 17th January 2025

Got few things with Zopa always great service always...

Got few things with Zopa always great service always great rates Reviewed on: 17th January 2025

Intuitive app makes saving easy

Really easy to set up an account, app is intuitive so easy to see where your savings are and how to move money around. Can link to existing accounts making moving money very simple. Shows your total of savings and broken down into different pots. Can name the pots so your budgeting is clear. When I had an issue with the app loading Zopa responded quickly and appropriately, seemed to genuinely care about my individual experience. Reviewed on: 17th January 2025

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