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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Very easy banking

Very easy banking, been happy so far, a seamless experience. I like the different pots, this is a real bonus for me Reviewed on: 23rd August 2024

Easy to use app and good interest rates

The app is very well designed, it is easy to use and transfer between accounts and accounts outside of ZOPA. They also have a personalised experience where you can add our accounts and see them all in the same place. I only used customer service once but they were very helpful and that was done within the app as well. Also good interest rates Reviewed on: 23rd August 2024

App is easy to use and savings interest rates are...

App is easy to use and savings interest rates are good Reviewed on: 20th July 2024

Used Zopa to set up a cash ISA savings account.

Used Zopa to set up a cash ISA savings account. Simple, straightforward and the transfers are made within a few minutes unlike a similar app that can take days before the transfers are completed. Competitive rate of interest and it's paid monthly..... And because it's an ISA it's tax free. Reviewed on: 4th June 2024

Savvy...no jargon!

They contacted me about opening a savings account and gave me a number of savvy options which I took. Their advice was straight forward and easy to follow, no jargon. Reviewed on: 28th May 2024

Love Zopa - great customer service and product

Love Zopa - great customer service and product Reviewed on: 26th May 2024

Easy to Manage Savings

Easy to use app allows for simple management of savings Reviewed on: 24th May 2024

Easy to use, great rates

The smart saver is an easy touse interface, giving fulll control of savings, with a great interest rate.In comparison with high street it wins hands down. Interest is applied monthly, not quaterly or yearly, so you know exactly where you are up to. Reviewed on: 24th May 2024

Makes saving easy

Easy to use savings account that makes saving for different events easy to do. Reviewed on: 24th May 2024

Love Smart Saver 'pots' where you get better interest

Love the Smart Saver 'pots' where you can lock money away for short periods of time in order to get better interest. Reviewed on: 24th May 2024

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