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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Very easy to set up and use.

Very easy to set up and use. Easy to swap between pots and open new savings streams. Interest rates good although haven’t kept pace lately. Reviewed on: 3rd March 2024

Easy to use and competitive rates.

Easy to use and competitive rates. Have recommended Zopa to others. Reviewed on: 3rd March 2024

Reliable and easy to use!

Reliable and easy to use! Enjoying the app so far, mainly for ease of use. Reviewed on: 3rd March 2024

Love having easy pots Option to increase pots by ext...

Love having easy pots Option to increase pots by extending notice Reviewed on: 3rd March 2024

Brilliant digital bank!

Since I have been banking with Zopa my experience has been extremely positive; the customer service is impressive! Reviewed on: 3rd March 2024

App is so easy to use and it’s easy to manage your m...

App is so easy to use and it’s easy to manage your money Reviewed on: 3rd March 2024

Easy to setup, good chat facility

Easy to setup, good chat facility Reviewed on: 3rd March 2024

A quick and simple way to save

It's very easy to manage this account and the pots help to ring fence savings for particular expenses. Quick to pay in and out of the account and move money between the pots. Reviewed on: 3rd March 2024

Very easy and top notch

Very easy and top notch. The app is very simple to use. Adding funds to the account is so easy. Reviewed on: 3rd March 2024

Easy to use

The app is easy to use and the interest rates are good. Reviewed on: 3rd March 2024

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