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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (8044 reviews)

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4.94

Based on 8,044 reviews, last reviewed 16th Mar 2026

81500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Outstanding rewards (direct debit cashback! Outstanding rewards (direct debit cashback!) and one of the best savings rates, all wrapped up in one modern, clean, sleek (and cute!) app. Zopa is cl... Read more Reviewed on: 16th March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8044)

The app is easy to use.

The app is easy to use. Customer service is excellent because you can speak to them if you really need to Reviewed on: 1st March 2024

Really easy to set up, very clear instructions.

Really easy to set up, very clear instructions. Explained difference between services well. Excellent saving rates. Reviewed on: 1st March 2024

The best in the market.

The app and customer service is really excellent and the rates are best of class. If you want to make your money work for you, Zopa is the one to choose. Reviewed on: 1st March 2024

Zopa every time

I’ve been with Zopa for several years now. As a non techi person I have managed to navigate the app with ease. Adding funds into savings pots and successfully transferring and withdrawing without any problems. Just great. Reviewed on: 1st March 2024

Excellent products and service.

Excellent products and service. Good communication Reviewed on: 1st March 2024

Zopa review there rates much more regularly compared...

Zopa review there rates much more regularly compared to other companies and give Competitive interest rates. Reviewed on: 1st March 2024

Super Zopa

Easy online management of your savings with excellent rates and customer service. Reviewed on: 1st March 2024

Incredibly easy to move money in or out of my accoun...

Incredibly easy to move money in or out of my accounts, and to switch between different levels of account. Also, if I set notice to move money out of a notice account, but then don’t need it, I can cancel the notice easily. Reviewed on: 1st March 2024

Good boosted savings options.

Good boosted savings options. Good rate of interest. Useful app features. Reviewed on: 1st March 2024

Easy app, great rates

Really easy to set up, app feels like it is constantly improving to make it easier to transfer. Don't send loads of emails but they do update you on the things that matter (i.e. interest rates increasing!) Reviewed on: 1st March 2024

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