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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (8045 reviews)

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4.94

Based on 8,045 reviews, last reviewed 20th Mar 2026

81600% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent interest on savings Zoos offer excellent rates on their savings accounts and the process for opening accounts is very easy. Reviewed on: 20th March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8045)

Excellent service and ease of use by their App.

Excellent service and ease of use by their App. Reviewed on: 29th February 2024

Easy to use app and good customer service.

Easy - really easy - to use app and good customer service, especially keeping me in touch with any updates/changes. Good rates too. Good to be easily in control of different investment options. Easy and fast to move money Reviewed on: 29th February 2024

I have a Smart Saver account.

I have a Smart Saver account. It was easy to open, easy to populate, the interest us good and I foresee no difficulties in the future. Reviewed on: 29th February 2024

Prompt attention to all procedures

Prompt attention to all procedures Reviewed on: 29th February 2024

Great app, easy access

The app is simple and easy to use. Can set up multiple different savings rate with different withdrawal times from 7days to 90 days or instant access. Reviewed on: 29th February 2024

Outstanding Financial Services Provider

I have a personal loan with ZOPA and several saving accounts. ZOPA is always the first to pass on the increase in savings interest against its high street competitors. Highly recommended, honest and focused on the customer. I have recommended ZOPA to family & friends based on my experience. Reviewed on: 29th February 2024

Very easy App to use. Great interest rates.

Very easy App to use. Also good rated of interest. Reviewed on: 29th February 2024

Zopa makes saving easy, the app is simple to use and...

Zopa makes saving easy, the app is simple to use and I can create multiple pots to save for different goals, in addition if it’s a long term goal I can move it to a higher interest saving pot. Reviewed on: 29th February 2024

Best savings bank I've used!

Quick, easy and efficient. When you've used this process once (which was new to me) it is so easy and stress free. Reviewed on: 29th February 2024

Very helpful personnel, other online banks make thei...

Very helpful personnel, other online banks make their ‘App’s’ so complicated. Reviewed on: 29th February 2024

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