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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

32% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Good app-based saving.

Good app-based saving is very convenient, and Zopa seem to kept it simple to use and efficient. Reviewed on: 29th February 2024

Very simple app and great rates so easy to...

Very simple app and great rates so easy to use Reviewed on: 29th February 2024

It's so simple and easy to use.

It's so simple and easy to use. I have many different savings pots open and you name them differently also. I know what each one has on the clear dash provided and can add to them with great ease. I love it Reviewed on: 29th February 2024

Easy to set up, and move savings to pots to focus...

Easy to set up, and move savings to ‘pots’ to focus savings and obtain different rates of interest eg moving to 90 days notice for higher rates. Reviewed on: 29th February 2024

Simple, easy and flexible.

Easy to open, simple and easy to use. Flexible choices. Reviewed on: 29th February 2024

I love Zopa SmartSaver for it's ease of use and speed.

I love Zopa SmartSaver for it's ease of use and speed. Moving money to and from my bank account is fun and encourages me to save more. Reviewed on: 29th February 2024

Always found it hard to save but zopa have made it s...

Always found it hard to save but zopa have made it so easy for me Reviewed on: 29th February 2024

Best online savings I’ve ever used!

I have had no problems with anything since I opened my smart saver with Zopa, everything is easy to use and view and good rates for saves too. There never seems to be a problem with the app either - others I have used have had constant issues with not being able to access them. Reviewed on: 29th February 2024

A friend told me about Zopa, I swiftly opened an acc...

A friend told me about Zopa, I swiftly opened an account and haven’t been disappointed since. It’s easy to use, great interest rates and the saving pots are extremely useful. I don’t have any grumbles whatsoever! I’ve recommended it to both family and friends. Reviewed on: 29th February 2024

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