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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

32% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

very easy to use app & decent rates.

very easy to use app & decent rates. Reviewed on: 29th February 2024

Good interest rates.

Good interest rates. Easy to use App which allows me to control my savings. Very fast payments when cashing out any funds. Love it. Reviewed on: 29th February 2024

Flexibility of saving goals

It’s brilliant to be able to move money between pots and to assign pots and savings rates depending on what you are saving for Reviewed on: 29th February 2024

Very straight forward and easy to apply.

Very straight forward and easy to apply. Good rates of interest offered. Reviewed on: 29th February 2024

So easy to set up and use.

So easy to set up and use. Just link to your bank account and it’s done. App is well designed and easy to use. Even for my 85 year old mum to open an account and she is able to add money to her savings account using the App Reviewed on: 29th February 2024

Easy to use, easy to access info on my funds, great...

Easy to use, easy to access info on my funds, great experience to date Reviewed on: 29th February 2024

Easy to use, straightforward.

Easy to use, straightforward. Good app, clear. Nice customer support team Reviewed on: 29th February 2024

Good savings

Really easy to use, chatbots out of hours are excellent Reviewed on: 29th February 2024

Good friendly service , always returning messages

Good friendly service , always returning messages Reviewed on: 29th February 2024

Perfect for both long and short term financial goals

Love being able to decide the notice period to be able to get a higher interest as it allows me to grow my money quicker for my longer term goals Reviewed on: 29th February 2024

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