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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

32% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Easy to use app

Easy to use app... move money between pots of varying interest rates dependent on speed of access required. Reviewed on: 29th February 2024

Banking made easy

Banking made easy. Easy to set up and good rates with instant access to money. Would be good to see daily interest like money box rather than having to access statements and look through them. I wouldn't hesitate recommend Zopa to friends and relatives provided the rates are good enough. Reviewed on: 29th February 2024

Clear and easy to navigate website with great intere...

Clear and easy to navigate website with great interest rates Reviewed on: 29th February 2024

An easy account to operate online

An easy account to operate online and a good savings rate Reviewed on: 29th February 2024

Very easy to use app with highly competitive instant...

Very easy to use app with highly competitive instant access interest rates Reviewed on: 29th February 2024

Excellent app.

Excellent app. So easy to use. Interest rates very competitive. Great choice of saving options. Reviewed on: 29th February 2024

Friendly and helpful

Very easy communication , regular emails to remind when payment is due, very helpful in people's busy lives Reviewed on: 29th February 2024

Excellent service.

Excellent service. App easy to follow. Good rates Reviewed on: 29th February 2024

Superb Company

Excellent App, Support and professionalism. Raised rates before anyone else. Market Leader. Reviewed on: 29th February 2024

It's so easy to move money in different pots with di...

It's so easy to move money in different pots with different terms put still have one total Reviewed on: 29th February 2024

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