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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (8046 reviews)

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4.94

Based on 8,046 reviews, last reviewed 21st Mar 2026

81700% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great product great app easy to use Great product great app easy to use Reviewed on: 21st March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8046)

Perfect, if I need customer support it's there.

Perfect, if I need customer support it's there. Reviewed on: 13th January 2024

Slick, intuitive and easy to use website.

Slick, intuitive and easy to use website. Great interest rates and a great customer experience. My wife and I both have savings accounts with Zopa and have recommend Zopa to our friends and family. Reviewed on: 13th January 2024

The best Bank

I've been using the Zopa for the past year, and it has exceeded my expectations in every aspect.This comes with robust security features. The customer service provided by Zopa is top-notch. For the Smart Saver, the interest rate is quite favorable. Reviewed on: 13th January 2024

I love zopa brill to deal with,and lovely to talk to...

I love zopa brill to deal with,and lovely to talk to over the phone my loan was quick and so easy to sort Reviewed on: 13th January 2024

Superb highly flexible savings option

The option to easily move money between different savings plans within smart saver is very useful and means I can maximize my interest on as much savings as possible. Interest rates have remained very good since I opened my account. Reviewed on: 13th January 2024

Easy to use app & great competitive rates!

Easy to use app & great competitive rates! Reviewed on: 13th January 2024

Very easy to navigate and user-friendly

Very easy to navigate and accessible if you have neurodivergencies or learning disabilities. I wish I’d tried Zopa sooner. Much more user-friendly than it’s competitors. Reviewed on: 12th January 2024

Very easy to use app and good interest rates

Very easy to use app and good interest rates Reviewed on: 12th January 2024

I love Zopa

Love the ap love the bank love the customer service. Love the savings. Love it all Reviewed on: 12th January 2024

Really easy to set up and use

Really easy to set up and use - the app is pretty intuitive, especially compared to other banking apps. Lots of new products and ways to save. I like having different 'pot's and the interest rate is good, especially for the ease of access. Reviewed on: 12th January 2024

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