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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Can't recommend enough

I love the Zopa saver account. It's free and easy to open and the app is intuitive to use, making it easy to separate my savings into different pots with varying levels of access/interest. Can't recommend enough Reviewed on: 9th January 2024

Simple to Operate Accounts

The accounts are easy to set up, it's simple transferring money in and out to other accounts and between Zopa accounts. There are also email notifications of transactions. Reviewed on: 9th January 2024

Easy to use app and good updates vie email.

Easy to use app and good updates vie email. Interest rates are good at getting updated Reviewed on: 9th January 2024

Smart saver easy to use

Opened smart saver easily. Able to add money and get prompt notifications. Easy to connect to current account. Decent interest rate and like monthly interest. Reviewed on: 9th January 2024

Good service and simple app

Good service. Easy to apply and operate account. Shame the rate dropped to make it less competitive. Reviewed on: 9th January 2024

Easy to boost savings and give notice

Easy to boost savings and give notice Reviewed on: 9th January 2024

I get to choose different types of accounts to suit...

I get to choose different types of accounts to suit my needs Reviewed on: 9th January 2024

Everything is very straightforward

Everything is very straightforward Reviewed on: 9th January 2024

Superb app

Very quick to open account, move money between accounts and within Zopa itself. Really well designed app, so much better than any other online banking service I use, and I love the fact I can lock pots for different lengths of time. Reviewed on: 9th January 2024

Multiple Zopa Products

I have several products with Zopa and I have always found them to be extremely helpfu; Reviewed on: 9th January 2024

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