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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Best savings app

A great super user friendly mobile app and good interest rates, everything you need in one place. Reviewed on: 8th January 2024

Smart Easy-in Easy-out Savings.

The concept of savings ‘access pots’ is a really smart feature and provides a very easy-in easy-out approach to flexible time bound saving. Reviewed on: 8th January 2024

Never had to get in touch

Never had to get in touch, because iv never had any issues, Its all run like clockwork. Reviewed on: 8th January 2024

Growing savings.

I love the monthly interest added on the 4th day of the month. It encourages me to save more. Reviewed on: 8th January 2024

Zopa provide an excellent customer experience throug...

Zopa provide an excellent customer experience through their app. The savings hub is simple to use and makes it easy to utilise the pots. I am a very happy customer receiving competitive interest rates. Reviewed on: 8th January 2024

Makes me want to save!

Easy to use app. Well designed. Great rates. Love it! Reviewed on: 8th January 2024

Saving with Zopa

Good range of products with good interest rates; and quick and easy to set up accounts Reviewed on: 8th January 2024

Saving so much fun

Easy to use, safe, secure and a fun way to save. Great interest rates and easy customer interaction... fantastic. Reviewed on: 8th January 2024

easy and simple to deal with.

easy and simple to deal with. Proactive when dealing with issues. Treats customers like customers rather than cattle. Reviewed on: 8th January 2024

First Class Finance Provider

The app is brilliant and flexible allowing for new initiatives being offered quickly and easily Reviewed on: 8th January 2024

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