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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Credit awareness support

The credit card limit is perfect for me to start to build up my credit rating. I have £600 limit which I manage to pay off every month and most months have learned to keep it under that amount. There are a lot of interesting and supportive articles on how to manage finance. It guides me with a credit score that I am working on to get better. Reviewed on: 8th January 2024

Amazing!

Amazing! I've had great service & support throughout. Reviewed on: 8th January 2024

Good value for money and great interest

Good value for money and great interest Reviewed on: 8th January 2024

Quick and easy transfer in and out of account.

Quick and easy transfer in and out of account. website clear and intuitive. impressed with interest rates. Reviewed on: 8th January 2024

Zopa - easy to use website with competitive rates.

Zopa is a really easy to use website. You can move money from one account to another instantly - or with notice if it's a fixed rate account. Notifications come when needed rather too often. Interest rates are very competitive Reviewed on: 8th January 2024

Proactive in providing competitive rates

Zopa is always proactive in providing competitive savings rates automatically. Reviewed on: 8th January 2024

Good concept.

Good concept. Like the idea of a smart saver. Reviewed on: 8th January 2024

Easy to use and convenient pot function

The Zopa Smart Saver is user friendly and I really like the option to save in different pots. It’s very helpful to save for different things, e.g., our recent wedding, car insurance payment, holiday pot. It’s easy to keep track of money and saving in this way helps me plan ahead. I’ve not had any problems with Zopa and would definitely recommend. Reviewed on: 8th January 2024

Excellent all round App for savers

The App is super user friendly. Contyact us facility good and response is quick. Overall good service and competative rates Reviewed on: 8th January 2024

Great product and competitive rates

Great product and competitive rates Reviewed on: 8th January 2024

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