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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (8050 reviews)

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4.94

Based on 8,050 reviews, last reviewed 25th Mar 2026

82000% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Biscuit Tin Their Biscuit Tin Account such a clever concept to encourage saving with an extremely competitive interest rate, does what it says on the tin. Reviewed on: 25th March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8050)

I love how the customer is kept well informed of rat...

I love how the customer is kept well informed of rates or any changes to the rates Reviewed on: 8th January 2024

Prompt response to queries and competitive interest...

Prompt response to queries and competitive interest rates. Easy to use App. Reviewed on: 8th January 2024

Easy to use

Easy to use - it’s good to have different pots Reviewed on: 8th January 2024

Zopa - great all round

Zopa gives good rates, great customer service and has a user friendly app. Reviewed on: 8th January 2024

Great, easy to use account & good interest rates

Easy to access the account using the App & simple to navigate around the App. It also shows other products that you might be interested in. When the Bank of England base rate was increased it was long before Zopa increased their savings rate. Reviewed on: 8th January 2024

Very good app and very easy to deal with

Very good app and very easy to deal with, I just went for slightly higher interest rates. Reviewed on: 8th January 2024

Easy to use app, reasonably good interest rates

Easy to use app, reasonably good interest rates Reviewed on: 8th January 2024

Such a fab app and swift transfers

Such a fab app and swift transfers Reviewed on: 8th January 2024

efficient and friendly service.

efficient and friendly service, easy to set up and regular communication Reviewed on: 8th January 2024

My Zopa Summary

So far, cannot fault the service; ease of use; simple and straightforward transfer of monies between accounts; Interest rates - currently very competitive. App a breeze to use - No need for high street banks!! Reviewed on: 8th January 2024

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