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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Great, easy to use account

Have loved having a Zopa savings account, it’s so easy to use, have recommended to family and friends I’m so impressed with it Reviewed on: 8th January 2024

The best customer service us when things just work w...

The best customer service us when things just work well. The app makes it easy to pull and push money with my nominated account. I love the fact I can have separate pots of money fir different things. Reviewed on: 8th January 2024

Best interest rates without having to change product

Interest Rates have changed and improved the product as and when Zopa can, without me having to find a better product, which I really value Reviewed on: 8th January 2024

Great APP, flexible product offering.

Great APP, flexible product offering. Very competitive interest rates Reviewed on: 8th January 2024

Puts me in control

Quick to set up, easy to use, very flexible, puts me in control of my finances. Love the 'pots' features, multiple saving rates, and ability to shape my account. Reviewed on: 8th January 2024

Zopa account

Easy access to the account via on line Reviewed on: 8th January 2024

Easy to set up and a good interest rate

Easy to set up and a good interest rate for different savings accounts. Monthly interest payments make it a good choice and taking money out is simple and transfers take approximately 15 minutes. All in all I am happy with the service and have recommended Zopa to others Reviewed on: 8th January 2024

Really easy to use and organise savings.

Really easy to use and organise savings. I like the ability to use pots to split out savings for specific purposes, and the interest rate has always been on the higher end of the market. The app is very clean and easy to use, and the bank transfer system is very straightforward and quick. Reviewed on: 8th January 2024

Savings rate always very good,had a loan with them i...

Savings rate always very good,had a loan with them in the past and that was a good rate also, Reviewed on: 8th January 2024

I get the best rates of interest paid monthly

I get the best rates of interest paid monthly in pots of money I can chose,according to the amount of notice I need to give. Transfer of money to the smart account and around the pots in very easy . Reviewed on: 8th January 2024

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